TERMS AND CONDITIONS
DETAILED DESCRIPTION OF GOODS AND/OR SERVICES
Metabole (Pty) Ltd is a registered naturopathic practice in the health and wellness industry. We specialise in the production and selling of 100% natural nutritional supplements. Apart from our nutritional supplements, we have an in-house registered naturopath (Dr Charl du Randt - CEO & co-founder of Metabole (Pty) Ltd) who practices as a health advisor. In addition, we offer natural and nutritional therapy, and lifestyle planning services.
Subject to availability and receipt of payment, requests will be processed within 2-3 business days. Orders are not shipped or delivered on weekends and/or public holidays. Delivery will be confirmed by means of email. Kindly click here for a detailed description of our delivery policy.
RETURN & REFUND POLICY
The provision of goods and services by Metabole (Pty) Ltd is subject to availability. In cases of unavailability, Metabole (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders by the client will attract a 25% administration fee. Kindly click here for a full description of our Return & Refund policy.
Metabole (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from here.
PAYMENT OPTIONS ACCEPTED
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Metabole (Pty) Ltd bank account, the details of which will be provided on request.
CARD ACQUIRING AND SECURITY
Card transactions will be acquired for Metabole (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
CUSTOMER DETAILS SEPARATE FROM CARD DETAILS
Customer details will be stored by Metabole (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more details on PayGate refer to www.paygate.co.za.
MERCHANT OUTLET COUNTRY AND TRANSACTION CURRENCY
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Metabole (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution, and delivery of goods.
COUNTRY OF DOMICILE
This website is governed by the laws of South Africa and Metabole (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, P.O. Box 437, Riversdal, 6670.
Metabole (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Metabole (Pty) Ltd based in South Africa, trading as "Metabole"/"Metabole Wellness".
Registration number: 1999/028401/07
Director(s)/Owner(s): Charl du Randt. Malinda du Randt.
METABOLE (PTY) LTD CONTACT DETAILS
Physical address: Meek Farm, Ladismith Road, VanWyksdorp , Western Cape, Republic of South Africa.
Telephone: 028 551 2539 | Alternative: 087 809 0229/ 082 378 1014/ 084 515 3180
ADDITIONAL TERMS AND CONDITIONS
You must be at least 18 years old to access and participate on this site. You guarantee and warrant you are at least 18 years old and are able to enter into this Agreement from a legal perspective.
You have the option, but not obligation, to sign up and receive paid, premium content from this website. Should you do so, you are agreeing to receive further emails from us of a commercial nature.
By posting, downloading, displaying, performing, transmitting, or otherwise distributing information or other content (”User Content”) to the site, you are granting Metabole (Pty) Ltd, its affiliates, officers, directors, employees, consultants, agents, and representatives a permanent, non-exclusive license to use User Content in connection with the operation of the Internet businesses of Company, its affiliates, officers, directors, employees, consultants, agents, and representatives, including without limitation, a right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat User Content. You will not be compensated for any User Content. You agree that Metabole (Pty) Ltd may publish or otherwise disclose your name in connection with your User Content. By posting User Content on the site, you warrant and represent that you own the rights to the User Content or are otherwise authorized to post, distribute, display, perform, transmit, or otherwise distribute User Content.
Compliance with intellectual property laws
When accessing the site, you agree to respect the intellectual property rights of others. Your use of the site is at all times governed by and subject to laws regarding copyright ownership and use of intellectual property. You agree not to upload, download, display, perform, transmit, or otherwise distribute any information or content (collectively, ”Content”) in violation of any third party’s copyrights, trademarks, or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any Content you provide or transmit, or that is provided or transmitted using your User ID. The burden of proving that any Content does not violate any laws or third party rights rests solely with you. All Digital Millennium Copyright Act matters are processed pursuant to our DMCA Policy.
You agree not to upload, download, display, perform, transmit, or otherwise distribute any Content that (a) is libelous, defamatory, obscene, pornographic, abusive, or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or foreign law or regulation; (c) advertises or otherwise solicits funds or is a solicitation for goods or services; or (d) provides medical advice to other users. Metabole (Pty) Ltd reserves the right to terminate your receipt, transmission, or other distribution of any such material using the site, and, if applicable, to delete any such material from its servers. Metabole (Pty) Ltd intends to cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms or of any applicable laws.
We only promote products from other manufacturers that strictly meet the Metabole standard. This means that whatever you find on our website is 100% safe for you and your family, and it contains NO artificial ingredients.
If you purchase any products through the links we provide (whether on our website or through emails) we will earn a small commission. You will pay the same price for the products whether you purchase through our links or not.
We have done all the hard work for you by extensively researching the best of the best out there. We value the trust you put in us and will never violate it. Whatever we offer (whether our own product range or products from other providers) complies with the highest standards and with your personal wellness in mind.
We impose certain restrictions on your permissible use of the Site. You are prohibited from violating or attempting to violate any security features of the Site, including, without limitation, (a) accessing content or data not intended for you, or logging onto a server or account that you are not authorized to access; (b) attempting to probe, scan, or test the vulnerability of the Site, or any associated system or network, or to breach security or authentication measures without proper authorization; (c) interfering or attempting to interfere with service to any user, host, or network, including, without limitation, by means of submitting a virus to the Site, overloading, ”flooding,” ”spamming,” ”mail bombing,” ”crashing” or instituting a ”DDOS” attack on the Site; (d) using the Site to send unsolicited e-mail, including, without limitation, promotions, or advertisements for products or services; (e) forging any TCP/IP packet header or any part of the header information in any e-mail or in any posting using the Site; or (f) attempting to modify, reverse-engineer, decompile, disassemble, or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by us in providing the Site. Any violation of system or network security may subject you to civil and/or criminal liability.
All contents of Site or Service are: Copyright © 2017 - 2019 Metabole Wellness.
Nothing contained on the Site should be understood as granting you a license to use any of the trademarks, service marks, or logos owned by us or by any third party.